The senior professionals interviewed for this research worked for relevant firms like IDEO, Livework, Fjord, Engine and Facebook among the others - or as freelance consultants.
They have been selected according to their different backgrounds and perspectives - service designers, PSSD graduates, senior UX designers and also the founder of a service design recruiting company took part in this project- so that the final picture is quite rich.
This website presents both the full transcript of those interviews and the selection of the most relevant results, divided per topic.
To learn more about this project, have a look to the About section.
former Portfolio Director, Financial Service
Design at IDEO, freelance Consultant
Director at Livework UK
Founder at Strategic Design Resourcing
Creative Director & Design
Strategy | Group Design Director at Fjord
former Head of User Experience at Plan
Founder at Resonant Design and Innovation
DESMA Research Associate
Service Design & Strategy Consultant
at Livework Rotterdam
Partner and Lead Service Designer
Design Researcher and Project Manager
at Design Council
at Livework UK
Innovation Consultant at FutureGov,
freelance Service Designer
Senior Experience Designer
at Sapient Nitro